It’s just over one year since I first spoke with Lytics *, which at that time was (accurately) calling itself a Customer Data Platform but ...
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Showing posts with label customer management. Show all posts
Showing posts with label customer management. Show all posts
4 Marketing Tech Trends To Watch in 2014
11:28 AM
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2014 predictions,
customer management,
marketing technology,
marketing trends
Edit
I'm not a big fan of year-end summaries and forecasts, mostly because I produce summaries and forecasts all year round. But I pulled to...
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NICE Buys Causata to Extend Its Customer Experience Management Position
1:13 PM
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causata,
contact center systems,
crm,
customer data platforms,
customer experience management,
customer management,
marketing automation,
nice systems,
omnichannel marketing
Edit
So, there I was around 7:30 Eastern time this morning, sending out reminder notices to vendors I need to interview for an upcoming report on...
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